Thanks to your support we’ve been able to provide more and more hardcopies of games––and wow have you been ordering a ton of eroge! But as a result, recently our needs have outgrown our current fulfillment system for physical orders.
We’d like to let everyone know that we’re currently in the process of upgrading our physical-copy order fulfillment system. This new fulfillment system should provide a better experience for everyone involved.
We won’t be able to ship out hardcopy orders for the next week or two while we’re implementing the new system. You can still place orders for hardcopies as you usually would, just be aware that even current, otherwise in-stock titles will not be shipping immediately. We will notify everyone once shipping has resumed.
We appreciate your patience. Please don’t hesitate to contact us at firstname.lastname@example.org if you have any questions or concerns about current orders.