Payment Processor Issues

You may be aware that our website has been unable to process payments since late last night. Our team has been working to try and remedy this issue, but it may take some time to resolve.

Purchases on our website will be temporarily disabled while we work with our management team to resolve this problem and find a new payment processor. Should our website need to go down for maintenance, we will notify you all as soon as possible. We will provide updates on when our website can resume accepting payments and/or we have a temporary workaround in place.

In the meantime, why not check out the Steam Summer Sale? A vast majority of our catalog is currently discounted for the event. You can find the list of discounts here.

We sincerely hope to resume service for our loyal customers as soon as possible. Thank you all for your patience and understanding. If you have any questions or concerns, please don’t hesitate to contact us.

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22 Comments

  1. I feel like suggesting steam where most VNs are missing any and all adult content, is a poor work around. Summer sale or not.

  2. if you repairing your payment processors can you return the option to pay with american express

  3. Still doesnt work to pay using VISA card…

  4. Are you going to extend the sale on your site. I know you have the steam options for many games, but I’d still prefer to buy them here in full adult format and not have to hunt around for patches, once you have a payment processor that is.

  5. Will the MG store sale be available after the issue is fixed? I dont use steam and I have at least 2 titles I wanted to purchase from the store front.

  6. Did they blacklist you? There really needs to be a alternative to these monopolistic processors

  7. Hope you extend the sale on the site once you get the payment processor issue fixed or worked around. Bit of a pain sometimes to go and hunt around for patches for steam versions, I’m not sure all titles have that and always the lingering doubt in my mind that steam might get heavier handed in future and titles get yanked, so I prefer to buy here.

  8. That’s a shame I was going to pick up a couple of releases I looked over in the past but I won’t touch Steam.
    Ah well will go take a look on JAST or others to see what I have missed from their collection.

  9. I hope that the payment issue gets fixed soon now that anime expo is over, been waiting to buy two games for the past 7 days lol

  10. Like others here, I’ve been waiting a couple days so that I can buy games from you all. I hope you can resolve the problem soon!

  11. Dang, is it still down?

  12. As far as I can tell they got hit with issues cause of promo pictures showing genitalia. If you look at those now they have blockers which they didn’t have before the issue. I hope they can get this cleared up soon cause I want this site to stay up.

  13. Problem seems to be rather severe if it still isn’t fixed. 😐
    I wonder if there was another big scam incident.

  14. Like others have said, I hope this gets resolved soon. I dislike seeing her with an unhappy expression.

  15. Any update on how long payments will be down?

  16. Need to buy Kuroinu 1-3, im dying inside if this continues.

  17. This Payment Issue is know since more then 1 Month.
    Where is the Problem, if i may ask? I wanted to buy for the first Time 2 or 3 Visual Novels for August after i finish Hoshi Ori Yume Mirai, but then i couldnt pay and saw the Payment Issues, know i have bought 2 of the Games by Denpasoft, but some Title can only be bought here on Mangagamer, i hope the Problem get fixed soon.

  18. Dude, it has been nearly six weeks since you started having payment processor issues. What is going on? When the hell are people going to be able to purchase anything from your website?

  19. it looks like a lot of games are missing from your site. Is this part of the fix for the payment processor?

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